1. Information We Collect
We may collect account details, contact information, billing information, service configuration details, support communications, authentication and security logs, device/browser data, and usage data from our websites, dashboards, and connected services.
2. How We Use Your Information
- To create and manage your account and services.
- To process billing, invoices, renewals, and fraud checks.
- To provide support, security monitoring, and service communications.
- To improve platform reliability, performance, and user experience.
- To comply with legal obligations and enforce our policies.
3. Legal Bases
Depending on your location, we process personal data because it is necessary to perform a contract, comply with legal obligations, pursue legitimate interests such as fraud prevention and platform security, or because you have given consent where consent is required.
4. Sharing of Information
We may share data with payment processors, domain registries, anti-fraud tools, infrastructure providers, customer support systems, analytics vendors, and legal authorities where required. We do not sell personal data in the ordinary meaning of selling customer lists for unrelated third-party marketing.
5. Cookies and Similar Technologies
We use cookies and similar technologies for session management, authentication, checkout continuity, security, analytics, and service improvement. Some features may not function correctly if essential cookies are disabled.
6. Data Retention
We keep information for as long as necessary to provide services, comply with tax and accounting obligations, resolve disputes, prevent abuse, and protect the platform. Retention periods vary depending on the type of information and applicable legal requirements.
7. Security
We apply administrative, technical, and organizational safeguards designed to protect personal data. No system is perfectly secure, but we work to reduce risk through access controls, monitoring, hardened infrastructure, and incident response procedures.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, or object to certain processing. You can also update key account information from your dashboard where those controls are available.
9. International Transfers
Your information may be processed in countries other than your own. Where required, we use contractual, technical, or organizational safeguards intended to protect transferred personal data.
10. Contact
If you have privacy-related questions or requests, contact RapidHost through your account dashboard or our official support channels so we can verify and process the request appropriately.